Lead Driver

Job Description:

Considerable knowledge of effective customer service and problem resolution techniques. Basic knowledge of the Commonwealth of Virginia Motor Vehicle laws. Some knowledge of occupational hazards, safety precautions, and regulations related to multi-passenger vehicle operations. Some knowledge of administrative processes, procedures, software and systems used in maintaining records, preparing a variety of documents, and other related administrative activities.
Effective oral and written communication skills, including use of radio communications. Effective time management and organizational skills. Demonstrated ability to use technology including PCs, tablet computers, and network information systems. Demonstrated ability to interpret, inform and follow established Transportation and Parking Services policies and procedures. Demonstrated ability to accurately and legibly complete routine forms and reports. Demonstrated ability to respond quickly using sound judgment to make appropriate decisions in stressful situations.